FREQUENTLY ASKED QUESTIONS
ARE YOUR PRODUCTS PLANT BASED?
Yes, all of our products are plant based. We use a proprietary blend of herbs, spices, barks, fruit extracts and premium essential oils.
SENSITIVE SKIN YES! NUT ALLERGIES NO!
Our formulations are coconut derived bases and plant based. Our products are great for sensitive skin. The gold Formula 8 serum is therapeutic and beneficial to your skin and gives temporary relief to muscle aches and pain. Our products are for external use only.
Musa Gold products are nut based and highly not recommended to those who have nut allergies.
RETURN POLICY & SHIPPING INFO
To be eligible for a return of any of our all natural handmade products, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We have a 14 day return policy. If 14 days have passed since your shipping date, unfortunately we can’t offer you a refund only an exchange.
All payments are processed through an encrypted secure payment system. Orders are issued and shipped within 3-7 business days. Once your order is shipped, delivery typically takes 3-5 business days to receive.